|Remote Tech Support (Phone and Remote Desktop)||$55/Hr|
|On-Site Tech Support (Drivers, Software Update and or Installation, Diagnosis and Training)||$85/Hr|
|Camera View Setup Remotely||$95|
|Camera View Setup On-Site||$145|
Client should have full access to the DVR and login information for Internet Service Provider Account and Router.
Fees are pre-paid. If RTS feels a need to make an on site visit, clients receive a 50% discount for on-site support fees where RTS will not be more than 1 hour depending on clients Internet & Equipment speed.
Network & Communication
|Remote Tech Support (Phone and Remote Desktop)||$50/Hr|
|On-Site Tech Support||$75/Hr|
|Voice or Data Cabling (including 4Ft Patch Cable)||$110 Drop|
Point Of Sale (POS) System
Below Options are only available for Windows POS Software as listed: – PCAmerica, QuickBooks and Microsoft RMS. Clients pay for any add on Upgrade Insurance or Software License if required by the nature of the issues.
|Remote Tech Support (Phone and Remote Desktop)||$65/Hr|
|On-Site Tech Support||$85/Hr|