Maintenance Packages

CCTV Maintenance Package

Every one of our installations can be backed up by a comprehensive maintenance package. Without regular maintenance even the most effective equipment will deteriorate, so it’s important that a qualified engineer checks your system at least annually. This will ensure your equipment is working properly, meets current standards, and is less likely to fail or develop faults in the future. Our maintenance packages also guarantee that if you do have a problem, we will respond same day.

To express our commitment to ongoing quality and service, our engineers work to a strict charter to provide exceptional levels of service.

What’s Included	Sliver	Gold
All Parts Covered for Systems installed by us, otherwise required site visit.
Once a Year System Maintenance
We continually Monitor Health of your DVR. Only for PC Based GV System
Remote Tech Support (Phone & Remote Desktop)
One Emergency Call out Per Year
Same Day Emergency Response
AS LOW AS	$0.16	$0.26

We continually Monitor the Health of your DVR!

This is an early warning system, which continuously checks for any major errors in your DVR System and schedules to fix even before you know it. (Customer should have a permanent Internet Connection for this service)

Network Maintenance Package

What’s Included	Sliver	Gold
All Parts Covered for Systems installed by us, otherwise required site visit.
Once a Year System Maintenance
We continually Monitor for Windows Update
Remote Tech Support (Phone & Remote Desktop)
One Emergency Call out Per Year
Same Day Emergency Response
AS LOW AS Workstation	$1.25	$2.25
AS LOW AS Server	$1.97	$2.97

Router, Firewall, Internet Modem and UPS Not Included in the Plan

Phone System Maintenance Package

What’s Included	Sliver	Gold
All Parts Covered for Systems installed by us, otherwise required site visit.
Once a Year System Maintenance
Unlimited Software Updates
Unlimited Users. Add, Edit and Remove
1 Hour Refresher Training
Auto Attendant Changes
Add New Phone Extension
Remote Tech Support (Phone & Remote Desktop)
One Emergency Call out Per Year
Same Day Emergency Response
AS LOW AS	$0.30	$1.00

Point Of Sale (POS) Maintenance Package

What’s Included	Sliver	Gold
All Parts Covered for Systems installed by us, otherwise required site visit.
Once a Year System Maintenance
We continually Monitor for Windows Update
POS Software Upgrade Insurances
Remote Tech Support (Phone & Remote Desktop)
One Emergency Call out Per Year
Same Day Emergency Response
Remote Tech Support (Phone & Remote Desktop)
AS LOW AS	$1.57	$2.57

What Our Clients Say…

We needed mobility for our ERP system, so any of us could work at any given time, NetRescue installed and setup Cloud Computing, since then our productivity has increased up to 50%.

Plus Materials IncSnellville, GA

We got our QuickBooks Enterprise, Networking, Security DVR, Website, and IP Phone System from NetRescue, having a business in the Atlanta Mart as a Wholesaler we needed an experienced I.T company, in a nutshell they took care of all the technology and we never had to worry about them slacking, allowing us to have more focus on our business.

Queens DesignsAtlanta, GA

In 2014 we took over the Jagrala Restaurant and turned it into The Shahi Grill, we had to get the best POS systems and since we had such a great experience with NetRescue in the previous years, it was an easy decision for who should be called over, as always NetRescue did the best.

Shahi GrillLawrenceville, GA

NetRescue helped us import our entire Inventory from an old POS system to new PCAmerica Point of Sale System, included with NCR counter scanner. Looking at their expertise, we had them install Security Cameras for which we still get compliments today, especially for the image quality.

Shahi BazaarLawrenceville, GA

NetRescue has in depth I.T knowledge and experience, which is the reason we have stayed with them for 10 years, as our DOS, Auto Magic POS software required a high level of skill for the constantly changing hardware

Sunny WholesaleDecatur & Forestpark GA

Helped us get out of Microsoft Dynamics RMS Server Crash in 2004, NetRescue has been our Support System for Network, POS, Security & “PBX” Phone System

Sky Speed DistributorsDecatur, GA

Best Reviewed We wanted to grow with right tools, NetRescue got it right and Installed a Hybrid Phone System, our productivity has increased 40%

UniVisionCPALawrenceville, GA

Most Trusted Source for I.T, Phone System & Security Since 2003. With the Hybrid Phone System, we were able to interconnect all 3 US locations and our Indian Office. This increased our productivity and cut the phone bill in half

Malani JewelersAtlanta, Dallas and Tampa

Maintenance Packages

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What Our Clients Say…